Terms & Conditions

These Terms and Conditions ("Terms") govern your use of the Garg Hospital website and the online services available through it, including the appointment booking form and the contact / enquiry form. By accessing this website or submitting any form, you agree to be bound by these Terms. If you do not agree, please do not use this website or its online forms.

• Submitting an appointment request through this website does not constitute a confirmed appointment. It is a request that will be reviewed by our administrative staff.
• A member of our team will contact you on the mobile number provided to confirm your slot. An appointment is considered confirmed only after you receive verbal or written confirmation from the hospital.
• We reserve the right to reschedule or cancel appointment requests due to doctor unavailability, emergencies, or operational reasons. We will inform you as early as possible in such cases.
• For urgent or emergency medical needs, please call us directly at +91-9792958060 rather than using the online booking form.
• You must provide accurate information when booking an appointment. Providing false or misleading information may result in the cancellation of your booking.

• Online forms on this website are not monitored in real time and should never be used in a medical emergency.
• In case of a medical emergency, please immediately call our 24×7 emergency line at +91-9792958060 or dial 112 (National Emergency Number).
• Garg Hospital accepts no liability for any adverse outcome resulting from reliance on the website's online forms during a medical emergency.

• Information provided on this website about medical conditions, departments, treatments, and services is for general informational purposes only and does not constitute professional medical advice, diagnosis, or treatment.
• Always seek the advice of a qualified healthcare professional for any medical condition. Never disregard professional medical advice or delay seeking it based on information found on this website.
• Garg Hospital makes reasonable efforts to keep information current and accurate, but makes no warranties, express or implied, regarding the completeness or accuracy of any medical content on this website.

• Garg Hospital is empanelled under the Ayushman Bharat Pradhan Mantri Jan Arogya Yojana (PM-JAY) for eligible beneficiaries.
• Eligibility for PM-JAY cashless treatment is verified at the time of admission through the official PM-JAY portal and government-issued beneficiary identification. Eligibility cannot be confirmed through this website or its online forms.
• Coverage amounts, benefit packages, and empanelment status are subject to the terms set by the National Health Authority (NHA). Garg Hospital is not responsible for changes to PM-JAY scheme terms made by the Government of India.
• For PM-JAY eligibility queries, please contact the hospital directly or visit pmjay.gov.in.

• Any fees or charges mentioned on this website are indicative only and subject to change without prior notice.
• Actual charges for consultation, procedures, investigation, and hospitalisation will be communicated to the patient before treatment and are as per the hospital's current fee schedule.
• Billing disputes should be raised with the hospital's billing department at the time of discharge. Garg Hospital will make reasonable efforts to resolve billing concerns in a fair and timely manner.
• Accepted payment methods include cash, UPI (Google Pay, PhonePe, Paytm), debit/credit cards, and PM-JAY cashless (for eligible patients).

You agree NOT to:

• Submit false, misleading, or fraudulent information through any form on this website.
• Attempt to disrupt, deface, or compromise the security of this website.
• Use automated tools (bots, scrapers) to submit forms or collect data from this website.
• Impersonate another person or misrepresent your identity or affiliation.
• Use this website for any unlawful purpose or in violation of applicable Indian laws.

Violation of acceptable use may result in blocking of your access and, where legally applicable, reporting to law enforcement authorities.

• This website and its contents are provided "as is" without warranties of any kind, express or implied.
• Garg Hospital shall not be liable for any direct, indirect, incidental, or consequential damages arising from: (a) use of or inability to use this website; (b) any errors or omissions in website content; (c) any interruption or unavailability of the website.
• Our liability in connection with online appointment booking is limited to the value of the consultation fee for the appointment in question, if any.
• Nothing in these Terms limits or excludes liability that cannot lawfully be excluded under applicable Indian law.

All content on this website — including text, images, the Garg Hospital logo, graphics, and layout — is the exclusive property of Garg Hospital or its licensors and is protected under Indian copyright law (Copyright Act, 1957). You may not reproduce, distribute, or commercially exploit any content without prior written permission from Garg Hospital.

These Terms are governed by and construed in accordance with the laws of the Republic of India. Any dispute arising from or in connection with these Terms or your use of this website shall be subject to the exclusive jurisdiction of the courts in Gorakhpur, Uttar Pradesh, India.

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on this page with an updated Effective Date. Continued use of the website after such changes constitutes your acceptance of the revised Terms. We recommend reviewing this page periodically.